Privacy Policy

1. Who We Are

Vensher Advisory is the data controller responsible for your personal data collected through this website. We are a management consulting firm providing advisory services in the areas of AI automation, business process transformation, web development, change management, strategic consulting, and digital transformation.

For all privacy-related enquiries, please contact us at: legal@vensher.com

2. What Personal Data We Collect

Information you provide directly

When you complete the enquiry form on this website, we collect the following categories of personal data:

• First name and last name
• Business email address
• Company or organisation name
• Job title (if provided)
• Your area of interest and engagement timeline
• The content of your message

Information collected automatically

When you visit our website, we may collect the following technical data automatically:

• IP address (anonymised where possible)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit

This data is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

3. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• Responding to your enquiry: To review, process, and respond to the enquiry you submit through our contact form.
• Client relationship management: To maintain records of our communications and manage ongoing or potential client relationships.
• Service improvement: To understand how visitors use our website and to improve our content and user experience.
• Legal compliance: To comply with applicable laws, regulations, court orders, or other legal obligations.
• Protection of rights: To detect, prevent, or investigate fraud, security breaches, or other potentially unlawful activity.

We do not use your personal data for automated decision-making or profiling, and we do not sell your data to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Legitimate interests (Article 6(1)(f) GDPR): Responding to your enquiry and managing our client relationships are activities we conduct in pursuit of our legitimate business interests. We have assessed that these interests do not override your rights and freedoms.
• Consent (Article 6(1)(a) GDPR): Where we use analytics cookies or other non-essential tracking technologies, we do so only with your explicit consent, which you may withdraw at any time.
• Legal obligation (Article 6(1)(c) GDPR): We may process certain data where required to comply with applicable laws.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this policy:

• Enquiry data: Personal data submitted through the contact form is retained for up to 36 months from the date of your last interaction with us. After this period, your data is securely deleted unless we are required to retain it for legal or compliance reasons.
• Analytics data: Aggregated and anonymised website usage data may be retained for up to 26 months.
• Legal records: Where we are required by law to retain records, we will do so for the applicable statutory period.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary:

• Technology service providers: We use trusted third-party platforms to operate our website and communications infrastructure (e.g., hosting providers, email delivery services). These providers act as data processors and are bound by contractual obligations to protect your data.
• Professional advisors: Our lawyers, accountants, or insurers where required in the conduct of our business.
• Regulatory and legal authorities: Where required by law, court order, or regulatory authority.

Any third-party processors we engage are required to handle your data in accordance with applicable data protection law and our instructions.

7. International Transfers

Where personal data is transferred to processors or service providers outside the United Kingdom or European Economic Area, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses approved by the relevant supervisory authority — to protect your data to an equivalent standard.

8. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request correction of inaccurate or incomplete data.
• Right to erasure: To request deletion of your personal data, subject to certain legal exceptions.
• Right to restriction: To request that we restrict the processing of your data in certain circumstances.
• Right to data portability: To receive your personal data in a structured, machine-readable format.
• Right to object: To object to the processing of your data where we rely on legitimate interests as our legal basis.
• Right to withdraw consent: Where we process your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at legal@vensher.com. We will respond to your request within 30 days. In certain cases we may need to verify your identity before fulfilling your request.

If you are located in the UK or EU and are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority (in the UK, this is the Information Commissioner's Office at ico.org.uk).

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews of our systems and processes.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security but we are committed to responding promptly to any security incident.

10. Cookies

Our website uses cookies and similar technologies. For full details of the cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to vensher.com. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies before providing any personal data.

12. Children's Privacy

Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately at legal@vensher.com so that we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Where changes are material, we will take reasonable steps to notify you.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us: